Terms & Condition

These Terms and Conditions apply to all services provided by Morley Marketing Consultants Ltd, a company registered in England and Wales with company number 16067114 and registered office at Inchmead Suite 100, Berkshire Place, Wharfdale Road, Wokingham, Berkshire, RG41 5RD ("we", "us", "our").

By engaging our services, you agree to be bound by these Terms.

1. Services We Offer

We provide a range of marketing and creative services including but not limited to:

• Brand identity design (logos, visual assets, brand guidelines)
• Website design and development
• Video editing and content creation
• Digital marketing consulting and execution

A full description of your specific service(s) will be outlined in your proposal or service agreement.

2. Quotations and Pricing

• All prices quoted are valid for 30 days from the date of issue.
• Quotes are based on the scope of work agreed at the time. Any additional requests or revisions may incur further charges.
• All prices are exclusive of VAT unless otherwise stated.

3. Payment Terms

• A deposit (typically 50%) is required to begin work unless otherwise agreed in writing.
• The remaining balance is due upon completion or as per milestone agreements.
• Invoices must be paid within 14 days of issue.
• Late payments may incur interest at 8% per annum above the Bank of England base rate, as permitted under the Late Payment of Commercial Debts (Interest) Act 1998.

4. Project Timelines

• We will use reasonable endeavours to meet agreed deadlines, but we are not liable for delays caused by circumstances beyond our control or delays caused by the client (e.g., delayed content, feedback, or payment).
• Where delays are caused by the client, timelines may be extended accordingly.

5. Client Responsibilities

• You agree to provide timely and accurate information, content, and feedback needed to complete the project.
• You must ensure you have the rights or permission to use any materials you supply to us.

6. Revisions and Changes

• We typically include a set number of revisions within each package (outlined in your proposal).
• Additional revisions beyond the agreed limit may be charged at our standard hourly rate.

7. Intellectual Property

• Upon full payment, ownership of final deliverables will transfer to you.
• We retain the right to showcase completed work in our portfolio or for promotional purposes unless agreed otherwise in writing.
• Any third-party assets (e.g., stock imagery, fonts, plugins) remain the property of their respective owners and may be subject to separate licensing terms.

8. Confidentiality

We will treat all client information and project content as confidential and will not disclose it to third parties unless required by law or with your written permission.

9. Cancellations and Refunds

• If you cancel the project before it is completed, we reserve the right to retain any payments made to date to cover work completed and administrative time.
• In exceptional circumstances, we may agree to a partial refund at our discretion.
• If we are unable to complete a project due to unforeseen internal issues, we will refund any unused balance of fees paid.

10. Limitation of Liability

• We will not be liable for any indirect, incidental, special, or consequential loss, or for any loss of profit, data, or reputation.
• Our total liability in connection with any service shall not exceed the total amount paid by you for that service.

11. Third-Party Services

If we recommend or integrate third-party tools or services (e.g., hosting providers, email marketing tools), we are not responsible for their performance or compliance. You are subject to their separate terms.

12. Termination

We reserve the right to terminate services immediately in cases of:

• Non-payment
• Abusive or inappropriate behaviour
• Breach of these Terms

Any outstanding payments up to the date of termination remain due.

13. Governing Law

These Terms and any disputes shall be governed by and interpreted in accordance with the laws of England and Wales, and subject to the exclusive jurisdiction of the English courts.

14. Contact

If you have any questions about these Terms, contact:

Morley Marketing Consultants Ltd
Email: team@morleyconsultants.com
Company number: 16067114